Wheel Healthcare is firmly committed to protecting the confidentiality of the personal and medical information of all website visitors. We have developed a privacy policy to safeguard information.

For specifics, see our privacy policy for:

  • Members
  • Clients & Advisors
  • Pharmacists

Still have questions about privacy? Contact us for more information, or give us your feedback.

Members (back to top)

Internet Privacy Promise

Wheel Healthcare is firmly committed to protecting the confidentiality of your personal and health-related information online. Review our Privacy Promise to read about the policies and practices we have developed to safeguard your information online.

Notice of Privacy Practices

If you use a Home Delivery program through the Wheel Healthcare Pharmacy, please read the Notice of Privacy Practices, which describes how medical information about you may be used and disclosed and how you can get access to this information.

Pharmacists (back to top)

Wheel Healthcare is firmly committed to protecting the confidentiality of patient information. Our Privacy Promise provides details regarding our use of your information and the

steps we take to safeguard your privacy.

  • Security Measures
  • Use of Cookies
  • Links to Other Sites
  • Store Information
  • Sale or Transfer of Information in the Event of Merger, Sale, or Bankruptcy
  • Changes in Our Privacy Promise

Security Measures (back to top)

The Pharmacy Portal (Express Solutions) Web site requires the use of a Web browser that supports 128-bit encryption. By using a 128-bit browser, you are assured the highest level of protection possible for all your Internet communications. In addition, the Pharmacy Portal uses a Secure Sockets Layer (SSL) protocol. As an added security precaution, all personal and health-related personal information is kept on a physically separate server with firewalls that meet or exceed industry standards to prevent intruders from gaining access.

To enter the Pharmacy Portal, you must complete the registration process. The registration process can be completed online for individual store access. If you need to access the Web site as a corporate user of a chain help desk, then you must follow the instructions online.

Use of Cookies (back to top)

The Pharmacy Portal may store information on your computer in the form of a cookie or similar file. This information is used to determine ways to improve our Web sites, advertisements, products, or services. With most Internet browsers, you can erase cookies from your hard drive, block all cookies, or receive a

warning before a cookie is stored. Please refer to your browser's instructions or online help files to learn more about these functions.

Links to Other Sites (back to top)

The Pharmacy Portal may include links to other sites that are not related to or are not the property of Wheel Healthcare. We are not responsible for the dependability or information security of these other sites, and the policies in our Privacy Promise pertain only to Wheel Healthcare' Web sites.

Store Information (back to top)

You may provide us with store information, such as hours of operation, address, phone and fax numbers. Wheel Healthcare will use your store information for only those purposes stated in your User Agreement. Unless otherwise stated at the time of collection, we will not sell or disclose your store information to other companies or organizations.

  • Wheel Healthcare reserves the right to use your store information for the following purposes:
  • In conjunction with the ESI member portal to assist ESI members in finding the nearest network pharmacy for their particular pharmacy benefit.

Wheel Healthcare is always seeking better ways to serve its providers. We may perform statistical analyses of the traffic patterns, site usage, and behaviors associated with our Web sites. We may use these analyses to generate aggregate data that we may sell or disclose to other

companies or organizations.

In certain circumstances, Wheel Healthcare may be legally compelled to release your store information in response to a court order, subpoena, search warrant, law, or regulation. Under these circumstances, we will notify you unless doing so would violate the law or court order.

Sale or Transfer of Information in the Event of Merger, Sale, or Bankruptcy

Wheel Healthcare considers the information obtained through its Web sites to be significant assets of Wheel Healthcare. As a result, in the event Wheel Healthcare is acquired, merges with another entity, becomes insolvent, and/or declares bankruptcy, the Web sites and any information obtained through them may be transferred or sold to another entity, in accordance with applicable law.

Changes in Our Privacy Promise (back to top)

Wheel Healthcare uses your store information only as described in the Privacy Promise when the information is collected from you. However, we reserve the right to change the terms of this privacy/disclosure policy at any time. Changes to the privacy/disclosure policy will be posted on this site.

Announcements of policy changes will include any applicable instructions for rejecting the additional use, disclosure, or sale of your information.